Department of Human Services

Des Moines Service Area Phone Numbers

CHILD or DEPENDENT ADULT ABUSE: 1.800.362.2178

FACILITY MEDICAID ELIGIBILITY UNIT: 1.877.344.9628

IM CUSTOMER SERVICE CENTER to report changes: 1.877.347.5678

IOWA MEDICAID ENTERPRISE-MEMBER SERVICES: 1.800.338.8366

IOWA MEDICAID ENTERPRISE-PROVIDER SERVICES: 1.800.338.7909

EBT (FOOD ASSISTANCE) CARD SERVICES: 1.800.359.5802

EAC (FIP) CARD CUSTOMER SERVICE: 1.866.899.5611

CHILD CARE ELIGIBILITY, PAYMENT & REGISTRATION: 1.866.448.4605

DHS Resource Guide

DHS Family First and Other Data

24 Hour Crisis Lines:

Iowa Domestic Violence HelpLine: 1-800-770-1650

Domestic Abuse Survivors: 1-800-400-4884

Sexual Abuse Survivors: 1-800-550-0004

YourLife Iowa:  1-855-581-8111

Suicide Prevention Hotline: 1-800-273-8255

Resources for Refugees and Immigrants:

Refugee Aliance of Central Iowa - Resource Guide

Refugee Immigrant Guide Services - English

Other Resource Guides/DataBases:

Iowa211

DMPS Resource Guide for Families